Canadian Postal Code - Shipping

[posty27]

I have customers in Canada who are trying to place an order online but receive the error "Invalid recipient postal format" when they input their Canadian postal code. Is there something I need to configure to allow this?

[Jim]

What shipping method are you using? Some shippers may require the space between the first 3 and last 3 characters while others may require it all in one with no space between.