Not Working After Upgrade
Not Working After Upgrade
Hello, my store appears exactly the same, but I have not visited it since I upgraded a month ago. Now I am told when potential customers click on the "Add to Cart" button, the message "The selected item is no longer available" appears (which I verified). When I went to choose a product to edit, the Product List shows "No Products!" and list of Pages shows no pages. Is there a setting that I missed or will I have to add the pages back to the site even though it is showing. They are there somewhere. Having the item show as not available when it is, sucks for business.
Re: Not Working After Upgrade
The html pages are static so they could still be there but it sounds like your database has problems. The upgrade itself will not delete products from the database but it sound like something has happened. You need to contact your host for assistance on an issue like this since it would be server related and no one on the forum is going to have access to their server. If you host is a ShopSite partner then they can contact ShopSite for assistance. If they are not a partner then you can purchase support directly from ShopSite at: http://shopsite.com/support_pricing.html