Silly Question: Where's my home page?

[ChrisMan]

Hello all. So, I've been tasked with webmaster duties at my work even though I'm not a webmaster. We use Shopsite 10 to manage our site. I've been figuring things out as I go along, and have been adding, removing, and editing products and pages with reckless abandon without any problems. However, I have a problem that I haven't been able to figure out. Where do I go to edit the content of our site's home page? My predecessor, who was laid off over a year ago for literally not doing his job, has left a mess of things and I've been trying to correct them. The biggest problem now is the home page, and I can't figure out where to go to edit it. There's no listing for it in "Pages", so it's apparently not as simple as editing the content of other sections.

Any help is greatly appreciated. We've got nothing but graphics on our home page, which is killing us as far as search engines bringing us up.

[ShopSite Lauren]

What's the URL to your website?

Some ShopSite stores are installed in sub folders, such as mydomain.com/store. ShopSite will only be able to publish pages to that sub folder, or folders within that sub folder. In these cases, the home page, at the root, mydomain.com/index.html, is not a page which is built within ShopSite. You will need to access the page via FTP or possibly your hosting providers control panel. If you can provide the URL to your website and the hosting company you are hosting with I can provide you with more specific information on how to edit your home page.

[ChrisMan]

Awesome, thank you Lauren. Our url is http://www.wle.com and our hosting is provided by Lexiconn.

[ShopSite Lauren]

Yup, my description of the ShopSite store being installed to a store directory was exactly the case. Your ShopSite store is installed to, http://www.wle.com/store/. However, since you are hosting with LexiConn, you can contact them directly for support with ShopSite. They have all your account information and can give you great answers. I haven't worked too closely with the LexiConn control panel, so I am not sure if you can edit the home page through their control panel, I believe that you would need to use FTP. LexiConn would be able to help you with that. If you don't have FTP access they can reset the FTP login for your website.

[robm]

Chris,

We'll drop you an email with more details shortly.

Rob
LexiConn

[ChrisMan]

Great, thanks a lot Lauren. I'll contact Lexiconn and see if they can help me out.

[ChrisMan]

Thank you, Rob!