A space in shopping cart field(s) creates special characters

[actechbooks]

I've noticed that if you input a space in any shopping cart field (e.g., company) when checking out rather than leaving the field blank, the system converts the space to a bunch of random special characters. This has happened a few times to our customers. Can you modify the system to strip the form fields of spaces before processing the order--would only want to strip out the spaces if there is no other text in the field. It seems that the conversion to spec characters is taking place between the Billing/Shipping info page (page 2 of the cart) and the Review page (pg 3). The special characters are wrecking havoc with some of our custom apis.
Thanks

[loren_d_c]

What version of ShopSite do you have? If it is older than ShopSite 10 sp1 r2, please upgrade.

See:
http://support.shopsite.com/KBase/questions/2523
"* fixes an issue where a shopper entering only space characters in form fields on Checkout results in garbage characters in the receipts and in the order data"

-Loren

[actechbooks]

we are using 10 r7.2, so will upgrade. Thanks!