ShopSite Forums

by **OldSalt** » Tue Aug 10, 2010 9:52 am

Hello,

We are getting the ClientApp error:


I know this error is thrown by shopsite saying that the client app (custom cgi) caused an error.

Thing is, we have no custom cgi on this site.

Checked the web logs and found nothing significant.

Any ideas on how I can further isolate this problem?

Thanks!

by **OldSalt** » Tue Aug 10, 2010 11:36 am

Is it possible one of the tags in the thankyou template is causing this error?

We've replaced the template and cannot reproduce the error, so it must be in the template ... right?

Here's the thankyou portion of the problem template:
#######################
[-- DEFINE ThankYou --]
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
# ss "Classic" Thank You Page Template #
<html>
<head>
<title>[-- STORE.SC_ThankYou Remove_Html --]</title>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
<script type="text/javascript" language="JavaScript">

</script>

[-- INCLUDE artblossom_cart.css PROCESS --]

</head>

<body>
<table width="100%" border="0" align="center" cellpadding="0" cellspacing="0">
<tr>
<td align="left" valign="top" class="top-bg-rpt">
<table width="908" border="0" align="center" cellpadding="0" cellspacing="0" style="margin:0px auto;">
<tr><td>[-- include ArtBlossom-cart-header.html process --]</td></tr>
<tr>
<td align="left" valign="top">

<table width="100%" border="0" align="center" cellpadding="0" cellspacing="0">
<tr>
<td align="left" valign="top" width="4"><img src="https://www.theartblossom.com/store/media/ArtBlossom-images/spacer.gif" alt="#" width="4" height="1" border="0" /></td>
<td align="left" valign="top" width="900" class="mid-area">
<table width="100%" border="0" align="center" cellpadding="0" cellspacing="0">
<tr>
<td align="left" valign="top" width="33"><img src="https://www.theartblossom.com/store/media/ArtBlossom-images/spacer.gif" alt="#" width="33" height="1" border="0" /></td>
<td align="left" valign="top" width="834">
<table width="100%">
<tr>
<td align="center" valign="top" style="padding-top:10px;">

<img src="https://www.theartblossom.com/store/media/ArtBlossom-images/receipt-header.jpg" alt="" /><br>
</td>
</tr>
<tr>
<td class="basic"><center><br>


<center id="top_2">
[-- ThankYouReturnStore --]
</center>

<div class="header" id="top_3"> <br>[-- ThankYouHeader --] </div>

<table border="0" width="100%" align="center">
<tr>
<td align="center" valign="top" style="font-family:'Trebuchet MS'; font-size:14px; font-weight:normal; color:#000000;"> [-- STORE.SC_YourReceipt --]<br>
  </td>
</tr>

<tr>
<td align="center" valign="top" style="font-family:'Trebuchet MS'; font-size:14px; font-weight:normal; color:#000000;"><b>[--Store.SC_OrderNumber--] [-- ThankYouOrderNumber --]</b> </td>
</tr>
<tr>
<td align="right"> </td>
</tr>
<style type="text/css">

table.cart{
width:100%;
}
.cart_quantity{
color:#000000;
}
.cart_name{
color:#000000;
}
.cart_price{
color:#000000;
}
.cart_total{
color:#000000;
}
</style>

<tr>
<td align="right"> [-- SC_Cart --] </td>
</tr>
<tr>
<td align="right"> [-- SC_Totals --] </td>
</tr>
<tr>

<td align="center"><hr size="1" style="color:#1f8270"></td>
</tr>
<tr>
<td align="center"> [-- SC_Address --] </td>
</tr>
<tr>
<td align="center"><hr size="1" style="color:#1f8270"></td>
</tr>

<tr>
<td align="center"> [-- SC_Payment --] </td>
</tr>

<tr>
<td align="center"><hr size="1" style="color:#1f8270"></td>
</tr>

[-- VAR.HR No --] [-- IF SC_OrderingInstructions_Text --]
<tr>
<td align="center"> [-- SC_OrderingInstructions --] </td>
</tr>
[-- VAR.HR Yes --] [-- END_IF --] [-- IF SC_Comments_Text --]
<tr>
<td align="center" style="font-family:'Trebuchet MS'; font-size:14px; font-weight:normal; color:#000000;"> [-- SC_Comments --] </td>
</tr>

[-- VAR.HR Yes --] [-- END_IF --] [-- IF CustomHTML_Values --]
<tr>
<td align="center"><table class="CustomHTML">
<tr>
<td align="left" style="font-family:'Trebuchet MS'; font-size:14px; font-weight:normal; color:#000000;"> [-- CustomHTML_Values --] </td>
</tr>
</table></td>
</tr>

[-- VAR.HR Yes --] [-- END_IF --] [-- IF Email_List --]
<tr>
<td align="center" valign="top" class="email" style="font-family:'Trebuchet MS'; font-size:14px; font-weight:normal; color:#000000;"> [-- Email_List --] </td>
</tr>
[-- VAR.HR Yes --] [-- END_IF --] [-- IF VAR.HR Yes --]
<tr>
<td align="center"><hr size="1" style="color:#1f8270"></td>
</tr>
[-- END_IF --]
</table>


</center></td>
</tr>
</table>
</td>
<td align="left" valign="top" width="33"><img src="https://www.theartblossom.com/store/media/ArtBlossom-images/spacer.gif" alt="#" width="33" height="1" border="0" /></td>
</tr>
</table>

</td>
<td align="left" valign="top" width="3"><img src="https://www.theartblossom.com/store/media/ArtBlossom-images/spacer.gif" alt="#" width="3" height="1" border="0" /></td>
</tr>
</table>

</td>
</tr>

</table>

</td>
</tr>

<tr>
<td align="left" valign="top">
<table width="908" border="0" align="center" cellpadding="0" cellspacing="0" style="margin:0px auto;">
<tr>
<td align="left" valign="top" width="4"><img src="https://www.theartblossom.com/store/media/ArtBlossom-images/spacer.gif" alt="#" width="4" height="1" border="0" /></td>
<td align="left" valign="top" width="900">
[-- include ArtBlossom-cart-footer.html process --]

</td>
<td align="left" valign="top" width="4"><img src="https://www.theartblossom.com/store/media/ArtBlossom-images/spacer.gif" alt="#" width="4" height="1" border="0" /></td>
</tr>
</table>

</td>
</tr>

</table>

</body>
</html>
[-- END_DEFINE ThankYou --]

Does anyone see any error with this?

Thanks!

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ClientApp error, no custom cgi

ClientApp error, no custom cgi

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