customer logout issues after thank you screen

[mjbrunelle]

After the customer goes through checkout, and the thank you page with receipt is displayed, the [-- ThankYouReturnStore --] generates a link directly to the /Store/index.html document. When the customer returns to the store, we pick up the cookie and it shows the customer as still being logged in, though we know they are not.

Are we using the wrong link tag?

[Jim]

Although the shopper is logged out for security reasons I don't believe the cookie is removed.

The reason for this is that many stores have a different secure domain than what their store pages are hosted on. Since the cookie for logging in may be set at by different domain than where the Thank you screen is being generated, the Thank You cgi may not have permissions to remove the cookie.

[mjbrunelle]

Jim,

We resolved the issue by having the customer returned to the empty shopping cart after finishing check out