Order Number Question

General ShopSite user discussion

Order Number Question

Postby ks » Fri Jun 04, 2010 11:28 am

Is there any control over the Order Number that is generated? My test orders started at #1235 and are incremented sequentially for each new order. My old storefront software generated order#s like aeqn3216, so customers wouldn't have the impression that there have been, for instance, 1,235 orders to date at my store.
ks
 
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Postby loren_d_c » Fri Jun 04, 2010 12:39 pm

If you have access to your ShopSite's data directory you can bump the order numbers so that subsequent orders will start in a higher range. Details are at:

http://support.shopsite.com/KBase/questions/1944

If you don't have access to your ShopSite's data directory, then you would need to ask your host to assist you in doing this.

-Loren
loren_d_c
 
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