Big problem with Checkout screen URL

General ShopSite user discussion

Big problem with Checkout screen URL

Postby Patrick McQuaid » Wed Apr 28, 2010 8:40 am

Hello,

I just discovered a problem with the URL located on my checkout screen. URL is as follows:

https://www.soccervideos.com/cgi-bin/sc ... =146752180

Note that the URL contains the title of a product
(momentum%20in%20soccer), but that is NOT the item that is in the shopping cart.

This was found using Firefox on a PC, but when I tested it on a Mac using Safari I got the same problem.

Since the URL contained the word "google" I checked to see if Google checkout was turned on, but it is not.
Patrick McQuaid
 
Posts: 5
Joined: Wed Apr 28, 2010 8:25 am
Location: California

Postby loren_d_c » Wed Apr 28, 2010 9:08 am

This particular information is added to the URL by Google Analytics, not Google Checkout. The 'utmctr' value that contains 'momentum%20in%20soccer' is probably what they use to track the original search term that brought the shopper (you, in this case) to the site. It has nothing to do with what's in the cart.

-Loren
loren_d_c
 
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Postby Patrick McQuaid » Wed Apr 28, 2010 9:42 am

So does that mean that everything is okay?
Patrick McQuaid
 
Posts: 5
Joined: Wed Apr 28, 2010 8:25 am
Location: California

Postby loren_d_c » Wed Apr 28, 2010 9:49 am

Yes, it's just fine.

If the issue is that you just don't like seeing that Google Analytics stuff on the URL, then you should ask your host to make sure the URL in your ShopSite license file is using the same domain name as your shopping cart URL and your secure shopping cart URL. If all of these use the same domain name, then the extra Google Analytics code that puts this stuff in the URL won't be required, and Google Analytics will just default to its regular cookie tracking, which is 'invisible' to the shopper.

-Loren
loren_d_c
 
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere


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