thanks jim. bluehost told me i'd need an ssl certificate. but first, i would need to make my site the main domain, not an add on. so i spent all day with tech support getting that taken care of. however afterwards, none of the buttons would work in shopsite. when clicked, a small box would pop up and ask what type of program i'd like to use to open the cgi file. so i uninstalled shopsite, and reinstalled. i still get the same error. in fact this time, when i click on the link in my confirmation email from shopsite, i don't even go anywhere, it just pops up that little box again and asks what type of program i'd like to use to open the cgi file.