Google Feed Always Disapproved

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Google Feed Always Disapproved

Postby JCat » Sat Feb 06, 2010 4:32 am

Using Shopsite 10 with SP1. I went over every instruction with a fine tooth comb.... and I keep getting a disapproved response after processing. The reply mentions to check email for the reason, and resubmit. Well, that would be good, if there was an actual reason. The email just says disapproved and gives a link to the MANY reasons that could be causing it - nothing specific dealing with my particular file. I am using FTP to upload.. when I try API upload, I get an errors. I even tried to manually upload the xml, and the same problem occurs. Even ONE item as a test doesn't work.

Thanks in advance for any help -- Here's the feed from the single product file I was using for a test

<?xml version='1.0'?>
<feed xmlns="http://www.w3.org/2005/Atom"
xmlns:g="http://base.google.com/ns/1.0"
xmlns:batch="http://schemas.google.com/gdata/batch">
<title type="text">http://www.tronixweb.com Batch Feed</title>
<category scheme="http://base.google.com/categories/itemtypes" term="products"/>
<entry>
<batch:id>PID#3235</batch:id>
<batch:operation type="insert"/>
<g:id>PID#3235</g:id>
<g:application>ShopSite Pro 10 sp1 r1 for FreeBSD</g:application>
<g:application_domain>http://shopsite.com/</g:application_domain>
<g:expiration_date>2010-02-11</g:expiration_date>
<title><![CDATA[Dark Void 360]]></title>
<g:price>48</g:price>
<g:image_link>http://www.tronixweb.com/store/media/darkvoid-360.jpg</g:image_link>
<link rel='alternate' type='text/html' href='http://www.tronixweb.com/store/product3235.html#3235'/>
<g:product_type><![CDATA[Video Game Software]]></g:product_type>
<g:payment_accepted>Visa</g:payment_accepted>
<g:payment_accepted>MasterCard</g:payment_accepted>
<g:payment_accepted>American Express</g:payment_accepted>
<g:payment_notes>
GoogleCheckout
</g:payment_notes>
<g:condition>New</g:condition>
<g:brand><![CDATA[Xbox 360]]></g:brand>
<g:description><![CDATA[Usually Ships Within One to Two Business Days]]></g:description>
<g:currency>USD</g:currency>
<g:item_type>products</g:item_type>
</entry>
</feed>
JCat
 
Posts: 14
Joined: Mon Oct 22, 2007 8:49 pm

Postby Jim » Sat Feb 06, 2010 8:52 am

What is in the list of reasons for the rejection ? Are there fields that it says are required that are not in the feed?
Is there anything in your merchant area on Google that would give a reason for the rejections?
I notice the price is just 48. Try changing it to 48.00 and see if that makes a difference.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby JCat » Sat Feb 06, 2010 1:28 pm

There was no reasons listed for the rejection - just disapproved. That's what was so frustrating. Well, today, I got my answer from a google tech. I sent the problem in last night..and here was my reply:

"As of September 3rd 2009, individual sellers on marketplaces no longer
need to submit items to Google Product Search. Going forward, marketplaces
will be responsible for submitting a feed of all their sellers' items, so
we have retired your account in order to avoid duplicate entries on"

The only thing I can think of, over a year ago, I was selling a few items through Bonanzel -- which is like an ebay type marketplace and I submitted a small data feed to Google. This was how I first set up my google seller account. I guess I cannot use the same account to sell through my own store on shopsite? I'm hoping I can now delete that account and start over.. I was under the assumption all I had to do was change the web site information.

Thanks
JCat
 
Posts: 14
Joined: Mon Oct 22, 2007 8:49 pm


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