Got Dedicated IP address now shopcart doesnt work

General ShopSite user discussion

Got Dedicated IP address now shopcart doesnt work

Postby peakrelief » Sun Nov 22, 2009 1:54 pm

I installed Shop site on my webpage a few days ago but did not have a dedicated IP address or SSL certificated. Everything was working until I just purchased a dedicated IP address and SSL certificate now the buttons leading to my shopping cart on the website do not work and when I enter the site used to configure my shopping cart, I get the error message:

"The domain name contained in your auth file does not match the domain name of this server.

Expected domain name: http://peakrelief.com/page2
instead got domain name: 70.40.197.185

Your Store will still function correctly with this version of ShopSite. However, to ensure future compatibility either obtain a new auth file from your reseller or run ShopSite from http://peakrelief.com/page2"

So my question is how do I find and update the auth file?

Thanks for the help
peakrelief
 
Posts: 1
Joined: Sun Nov 22, 2009 1:48 pm
Location: San Francisco

Postby robm » Sun Nov 22, 2009 8:56 pm

Your host should be able to help you with getting the auth file updated correctly. It's a simple change for a host that offers ShopSite to make. I would start with contacting them.
robm
 
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Joined: Fri Aug 04, 2006 5:46 pm
Location: Connecticut


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