Help with out of country shipping

General ShopSite user discussion

Help with out of country shipping

Postby hiamps » Thu Oct 22, 2009 9:54 am

I have a customer in Montserrat that wants to place an order but even though shopsite is set to accept Montserrat the customer can not order as shopsite wants a State/Province before the order can continue but only US and Canadian states and provinces are in the choices. This probably affects all our out of country customers and instead of contacting us just went somewhere else...
hiamps
 
Posts: 160
Joined: Thu Sep 14, 2006 7:42 pm
Location: Lakewood Wa

Postby robm » Thu Oct 22, 2009 11:00 am

You can type in the state dropdown box in the backoffice:
Commerce Setup -> State and Country

and add something like:
None;NA

or:
Not Applicable;NA

so international customers can choose this option.
robm
 
Posts: 463
Joined: Fri Aug 04, 2006 5:46 pm
Location: Connecticut

Postby hiamps » Thu Oct 22, 2009 11:21 am

Thank you very much I have added that and let my customer know. As always fast easy answer.
hiamps
 
Posts: 160
Joined: Thu Sep 14, 2006 7:42 pm
Location: Lakewood Wa


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