discount multipling by 3

General ShopSite user discussion

discount multipling by 3

Postby theqc » Mon Oct 19, 2009 9:49 am

I have a coupon for $5 off $25 or more. I type in $5 discount type and $25.00 cart min and it multiplies it by three when someone uses the coupon code in the shopping cart. So it gives a -$15!
What is going on?
I have checked it and even made a new coupon.
Please help!
theqc
 
Posts: 23
Joined: Mon Oct 19, 2009 9:17 am
Location: Minnesota

Postby loren_d_c » Mon Oct 19, 2009 9:57 am

If you have the coupon configured to only apply to specific products, then by default it will be applied for EACH of those products that are added to the cart. If you only want the coupon to apply once, then make sure you check the 'Allow only 1 product per redeemed coupon' checkbox in the coupon settings.

After you make any changes to the coupon you should probably empty your shopping cart and re-add the coupon in order to see the changes applied.

-Loren
loren_d_c
 
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

discount multipling by 3

Postby theqc » Mon Oct 19, 2009 10:04 am

Yes, I did go back and enter different quantities on the same item, and I guess it doesn't just multiply by 3, it increases with each increase of quantity.
So I understand what you are saying, but then will it apply to items I don;t want included in the discount?
Also, if they have 2 items that total $25 or more, will it apply in this case if I select the one item option?
Thanks!
theqc
 
Posts: 23
Joined: Mon Oct 19, 2009 9:17 am
Location: Minnesota

Postby loren_d_c » Mon Oct 19, 2009 10:06 am

"but then will it apply to items I don;t want included in the discount?"

No. Please check the 'Allow only 1 product per redeemed coupon' checkbox in the coupon settings.

-Loren
loren_d_c
 
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

discount multipling by 3

Postby theqc » Mon Oct 19, 2009 10:16 am

Thank you so much for your help!
theqc
 
Posts: 23
Joined: Mon Oct 19, 2009 9:17 am
Location: Minnesota


Return to User Forum

Who is online

Users browsing this forum: No registered users and 104 guests