Google checkout extremely slow response

[jfparsons]

Hello,
I added a Google Checkout option to my ShopSite cart 2 days ago. Clicking on the Google Checkout button results in about a 4 minute (yes, 4 minutes!) delay until Google's first checkout page appears. I've tried this a number of times over the past two days, and it is consistent.

During the delay, the message at the bottom of my browser screen says "waiting for [my website]" and the progress bar does not move (Firefox browser).

My site is hosted on bluehost.com.

Any suggestions?

Thanks,
jfparsons

[loren_d_c]

This was caused by Google changes to their proxy servers, but was resolved in the latest patches to ShopSite back in April, see the following ShopSite Knowledgebase article:

http://support.shopsite.com/KBase/questions/2519/

* Fixed an issue causing a delay when redirecting shoppers to Google Checkout that began approximately April 8th.

So if you are still having the problem, then that would suggest that you do not have the latest ShopSite patches.

-Loren

[jfparsons]

Thanks for the reply loren_d_c. I'll ask bluehost to install the upgrade.

jfparsons