change merchant receipt subject line

General ShopSite user discussion

change merchant receipt subject line

Postby jdallen88 » Sun Mar 08, 2009 6:50 pm

Hello,
I was just wondering if there is a way to change the customer and merchant receipts so the Store ID isn't displayed:

Merchant receipt subject
Order number 1235 from [ shopper name ] for [ Store ID ]


For example, if we could replace [ Store ID ] with our own text or something? I tried looking for where this appears but I couldn't find it in the custom templates. Any help would be appreciated. Thanks!

Jesse
jdallen88
 
Posts: 8
Joined: Fri Sep 12, 2008 5:50 pm

Postby Jim » Mon Mar 09, 2009 6:27 am

Currently there is no way to change this receipt.
Jim
Site Admin
 
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Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah

Postby jdallen88 » Mon Mar 09, 2009 10:59 pm

Is there a way to change the store id then? Or is that unchangeable?
jdallen88
 
Posts: 8
Joined: Fri Sep 12, 2008 5:50 pm

Postby Jim » Tue Mar 10, 2009 8:56 am

The storeid is part of your store's authorization file and cannot be changed directly. You could get a new authorization file (There is a charge for doing this) with the name you want in it. However, that name is used as part of the encryption routine for data in your store so you would lose access to all payment information for orders that have been previously placed. You would also have to configure anything which uses an encryption routine such as Order anywhere links, Payment gateway settings, shipping settings etc. If you have customer registration enabled all customers would need to reregister since their password is encrypted and would no longer work. So changing the storeid is strongly discouraged.

The only place the storeid is visible is in the receipt to the merchant. It is never shown to the shopper. It is on the receipt in case the merchant has multiple stores as this give a way to determine which store an order is from.
Jim
Site Admin
 
Posts: 4953
Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


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