Digital Download URL

General ShopSite user discussion

Digital Download URL

Postby tinamg » Fri Feb 27, 2009 1:36 pm

When I click on the link (in an emailed receipt) to download a digital download file (PDF), the PDF file opens in Acrobat on my computer and my browser opens up with a blank tab/page (no url or anything, just a blank tab). I use Firefox. A colleague who uses IE via AOL also gets the download, but his browser opens up to an error "Action Canceled". Is there a way to avoid this?
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Postby tom0360 » Fri Feb 27, 2009 2:01 pm

Browsers usually are configured to open .PDF files is a reader/viewer program automatically. If .zip files work correctly you may want to zip up the file and let the user download it that way.




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