Issue with International Customers Selecting wrong shipping

General ShopSite user discussion

Issue with International Customers Selecting wrong shipping

Postby bucolic » Thu Jan 29, 2009 6:32 pm

Hi,

We use Shopsites shipping rate calculations of Shipping by Currency, UPS, and the Lexiconn custom shipping module.

The issue I am having is that when an international customer places an order there is no way to disallow the Shopsite shipping rate calculations of Shipping by Currency. So someone can select the UK from the country list and then select Standard Ground of $5.95 or whatever it is.

I have a message at the top of the cart, a link next to the country list that says International customers click here before ordering that opens a pop-up window but they don't stop all of them.

I can't find anywhere in Shopsite to not allow Standard Ground Shipping for select countries which would solve the problem.

My other choice is an alert box when someone selects any country other than the US from the drop down.

Does anyone have any ideas on a workaround to this?

Thanks!
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Using Shopsite 12:Pro
Hosted By Lexiconn
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bucolic
 
Posts: 20
Joined: Sat Jun 23, 2007 12:09 pm

Postby bucolic » Thu Jan 29, 2009 6:58 pm

I got it.

Solution was simple enough as I suspected using some Javascript provided by Lexiconn.

The best method would still be to disallow The Shopsite Calculated shipping from not being allowed for certain countries but for now the script will do the trick.

Thanks!
************************
Using Shopsite 12:Pro
Hosted By Lexiconn
************************
bucolic
 
Posts: 20
Joined: Sat Jun 23, 2007 12:09 pm

how did you do it?

Postby petros » Wed Feb 25, 2009 8:06 pm

I am having the same issue?
Can you share the javascript that you used >

thx
petros
 
Posts: 9
Joined: Wed Feb 18, 2009 5:55 pm

its similar to the one

Postby RedSyntax » Fri Feb 27, 2009 11:14 am

Its similar to the one i used to exclude zipcodes.

http://support.shopsite.com/forums/viewtopic.php?t=6408
RedSyntax
 
Posts: 51
Joined: Mon Nov 17, 2008 7:29 am


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