Order Transfer Problem

General ShopSite user discussion

Order Transfer Problem

Postby StompersMike » Thu Feb 19, 2009 4:03 pm

We have been using ShopSite ORDER TRANSFER version 1.2 for exporting orders to QuickBooks. We've been using this module for past two years with no difficulty.

Yesterday the following message popped up preventing Order Transfer:

XML document is not recognized or is not well-formed.
File: C:\DOCUME~1\Ship\LOCALS~1\Temp\tmp10.tmp

I'm not particularly tech savvy. I did try several combinations of restarts of every PC in our 4 computer network. Nothing changed.

I have created a special web page that illustrates the problem with a screen snapshot and additional detail about the environment this is used:
Please go to this URL:
http://www.stompersboots.com/_SSOT_problem.html

I hope someone may have some experience and possible solution for this.

I just upgraded to SSOT vers 2.03 in hopes the problem would be resolved. Same error occurred.

We are using Shopsite ShopSite Pro 10 r7.1

Thank you
Mike McNamee
www.StompersBoots.com
San Francisco, California

mikeAtStompersBootsDOTcom
StompersMike
 
Posts: 6
Joined: Thu Feb 19, 2009 2:09 pm
Location: San Francisco, California

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