Order Notification Error Help

General ShopSite user discussion

Order Notification Error Help

Postby kayo » Mon Feb 09, 2009 3:24 pm

We are using Shopsite 8 and getting an error whenever an order is placed. It is:

"The customer receipt was not able to be delivered. Sendmail returned an error: Unknown Error: 17152 (A problem occurred sending an order notification to the merchant.)


Does anyone know why this occurring and how to fix it?

Thanks.
kayo
 
Posts: 18
Joined: Fri Jan 19, 2007 10:20 am

Postby Jim » Mon Feb 09, 2009 3:49 pm

It means there is a problem with the sendmail or smtp settings. You will need to contact your host and ask them to look into the mail problem.
Jim
Site Admin
 
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Joined: Fri Aug 04, 2006 1:42 pm
Location: Utah


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