Disabling / Deleting the cookie which saves address info

General ShopSite user discussion

Disabling / Deleting the cookie which saves address info

Postby Rick G. » Mon Jul 25, 2005 8:19 am

I'm putting together a shopsite website for our UK audience. We're just
about ready to launch, however, our UK legal council just hit us with a
minor snag. Apparently they don't like the fact that Shopsite drops a
cookie to save address information when you either populate it or order.
They claim (and I agree) it's a bit of a privacy risk especially in
cases where someone might be ordering on a public or work computer. In
short they want it disabled. It's a minor inconvenience to the
customer, but truthfully they have the option of registering if they
want their address info saved

Anyway to placate them I've been modifying some Javascript to go in and
delete the cookie that saves this info (either on the receipt page, or
end of session, whatever comes first). The thing is, Shopsite writes
quite a few cookies it seems. There's what appears to be a master
cookie which contains this information. However, deleting it doesn't
fix the issue.

Instead there's a secondary cookie called SBID which appears to control
this aspect. Deleting it fixes the issue. However, Shopsite appears to
occasionally write this cookie as SBID1.

What I trying to ask is what cookie(s) should I be targeting to disable
this feature. If it's the SBID cookies, then will Shopsite keep
appending numbers to them, or do I just have to worry about looking for
SBID and SBID1?

Thanks!
Rick G.
rgualtie@maidenform.com
Rick G.
 

Postby ShopSite David » Wed Oct 15, 2008 11:42 am

No doubt you have resolved your original question by now but for future reference in ShopSite v10 you have the ability for ShopSite to clear the cookie that saves the customer address information. The cookie can be cleared when the shopper completes their order. Go to Commerce Setup > Order System > Thank You.

Besides the few shoppers that may have privacy concerns this feature is useful if a store also takes phone orders and the order taker does not want the previous shoppers address information in the cart.
-David H.
ShopSite, Inc.
http://www.shopsite.com
ShopSite David
Site Admin
 
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