Minor search utility bug involving "?"

General ShopSite user discussion

Minor search utility bug involving "?"

Postby Jeff » Sat Nov 10, 2007 9:44 am

The SS search utility can be made to work (using appropriate stop words) to answer searches phrased as questions, but an attached question mark causes it to fail.

This works: "How do I fax an order"
This works: "How do I fax an order." (period at end)
This works: "How do I fax an order ?"
This doesn't work: "How do I fax an order?" (attached '?")

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Note that FAQ items can be added to search by setting up your FAQs as a product and carefully selecting a multitude of keywords.
Jeff
 
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Postby loren_d_c » Tue Oct 14, 2008 12:52 pm

Have you tried this in a newer version of ShopSite? According to the ShopSite Knowledgebase, this was fixed/enhanced in the v9.0.2 maintenance release, see:

http://support.shopsite.com/kbase/view_answer.php?questionID=S5526

"* fixes search to ignore some/most punctuation on the end of search terms .?!:-, at word ends during search."
loren_d_c
 
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