rewards problems...

[generationsglass]

I am trying to set up a Buy 5 Get 1 Free reward on my site and can't get it to work.

I have a qualifying category and a reward category.

When I add products to the shopping cart there is no message about the rewards and it does not automatically discount the 6th item.

Please help

[Jim]

Did you turn the rewards on under Merchandising > Reward Program > Configure?

[generationsglass]

yes...I have double and triple checked all of the places to turn it on.