by loren_d_c » Tue Sep 30, 2008 10:49 am
Ed,
Do you have ShopSite Starter? Check the footer of the ShopSite backoffice main menu (click the green 'ShopSite' tab in the upper-lefthand corner of the navbar to get there) to see the ShopSite product and version that you have.
If you only have ShopSite Starter, then you do not have Custom Template capabilities, you will need to contact your ShopSite reseller/hosting provider to get your ShopSite upgraded to ShopSite Manager or ShopSite Pro to get that feature.
If you do already have ShopSite Manager or ShopSite Pro, see the Merchandising -> Custom Templates menus for the interface to upload/edit/copy custom templates. See the designer tools recommended by mustangfanatic to learn how to create custom template files.
-Loren