Buttons not working

General ShopSite user discussion

Buttons not working

Postby midfin » Wed Oct 08, 2008 1:44 pm

In my customer registration, some of the buttons aren't working.

It seems the left ones don't work.

Here is the link:
https://tan.secure-host.com/cgi-giftpla ... derstatus/
midfin
 
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Postby Jim » Wed Oct 08, 2008 2:02 pm

Which buttons specifically are you talking about? What screen are they on? The link you provided will only work for you so you need to let us know how to get to the page where the problem is.
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Postby midfin » Wed Oct 08, 2008 3:54 pm

http://65.18.171.175/index.html

Click on my account and then click on the "sign in" button. Nothing happens. It is like through the whole section.
midfin
 
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Postby Jim » Thu Oct 09, 2008 7:40 am

The My Account link looks like you just copied the url when you were on the signin screen and used that. That will not work. You need to use the ShopSite template tag
[-- RegistrationSignIn --]
to generate that link so that it will work properly.

The way you have it it always refer to a shopping cart that probably no longer exists.

The same goes on other screens, for example on the shopping cart screen you need to use [-- SC_Registration --] to get the appropriate code to create the registration links.
Jim
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Url

Postby midfin » Thu Oct 09, 2008 8:46 am

Is there a physical url I can use to access the registration sign in pages? I don't want it to say what the tag calls up, I want it to say MY ACCOUNT
midfin
 
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Tried it

Postby midfin » Thu Oct 09, 2008 8:58 am

I put the tag in there you suggested and it still doesn't work.
midfin
 
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Postby Jim » Thu Oct 09, 2008 1:07 pm

I went to your sign in page to create a new account. None of the input fields are inside of a form so that is why it isn't working. So create the proper form around the fields and it should work.
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Still not working

Postby midfin » Thu Oct 09, 2008 2:26 pm

Should I use standard form tags or

[-- CR_Form --]


I tried both and neither seem to process. Is there a post url?
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Postby loren_d_c » Thu Oct 09, 2008 2:34 pm

Use [-- CR_Form --]. Besides creating the opening <form> tag with the proper form action, it also includes a bunch of hidden form fields that will be needed in the form (like storeid). And don't forget the </form> after all the form tags.

If it still doesn't work after you've added this (first make sure you can see the form tags in the HTML source of your customer registration page, otherwise you may have edited the wrong file or need to clear your browser cache or something), then check your table layout within the form, sometimes a bad table layout in/around a form can cause problems.

-Loren
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