Problem with Images

General ShopSite user discussion

Problem with Images

Postby hiamps » Mon Jul 14, 2008 3:32 pm

I am trying to upload an image and everytime I do media shows it as 0.70K and the picture looks very tiny like a BB. I have resized the image in Photoshop and it still uploads the same small image. Here is the page the image is on http://swans-candle-supplies.com/store/links.htm and here is what it is supposed to look like, the one of the electrician...http://www.swanscandles.com/links.htm
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Postby Jim » Mon Jul 14, 2008 3:49 pm

Do you have ShopSite set to automatically resize the image on upload? The image is only 5x4 pixels in size so either PhotoShop is resizing it to that size or you have ShopSite set to resize the original to that size.
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Postby hiamps » Mon Jul 14, 2008 4:13 pm

I have tried it both ways, I even had photoshop make the image 800x600 And the image before I upload is 64.5 KB (66,139 bytes) How can I make sure Shopsite isn't resizing besides the little checkmark place?
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Postby Jim » Mon Jul 14, 2008 4:21 pm

Go to Images > Configure and make sure that in the Image Layout Defaults section you have set the appropriate image size for Max width and Max height. Also if you have the checkbox "If needed, reduce image on upload to:" marked you may want to uncheck it.
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Postby hiamps » Tue Jul 15, 2008 10:06 am

I have checked and the resize if necessary is at If needed, reduce image on upload to:
6 max. width 4 max. height And that is all that is checked. I deleted the image and redownloaded and it is still at .70K, All my other images seem to work. OK I unchecked the if needed one and it sends the image too big so I guess that one is it? I would think 6x4 would be OK?
hiamps
 
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Postby loren_d_c » Tue Jul 15, 2008 10:48 am

6x4 pixels is big enough? 6x4 pixels is TINY! 6x4 INCHES might be OK, but ShopSite's image resizing doesn't work in inches, it works in pixels.

http://www.shopsite.com/help/9.0/en-US/ ... igure.html
"When you upload a compatible image using the Upload an Image utility, ShopSite can check to see if it's larger than specified dimensions, and shrink it to fit within the dimensions if it is larger.

To have this happen, check the box beside If needed, reduce image on upload to:, then enter the maximum width and height (in pixels) you want the image to be."


-Loren
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Postby hiamps » Wed Jul 16, 2008 10:06 am

Thank You, now it really makes sence and works great! The Pixel thing got me. Set it to 400x200 and it is perfect.
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