Google Analytics Broken

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sdlucas
Posts: 6
Joined: Thu Jun 26, 2008 11:06 am
Location: Albuquerque, NM

Google Analytics Broken

Post by sdlucas »

When I logged in to Google Analytics this morning, it acted like I had never installed it (been using it now for months.)

They gave me new code to plug into my web site, but Shopsite won't accept it. It says "Tracking Code does not contain a complete account value."

So, now Analytics won't work on my site. Help! :(
loren_d_c
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Joined: Fri Aug 04, 2006 12:02 pm
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Post by loren_d_c »

ShopSite's Google Analytics implementation does not currently work with Google Analytics' new ga.js JavaScript code. So you will need to find their 'legacy' urchin.js JavaScript code somewhere in your Google Analytics account and use that.

-Loren
sdlucas
Posts: 6
Joined: Thu Jun 26, 2008 11:06 am
Location: Albuquerque, NM

Post by sdlucas »

I did that, and it appeared to work yesterday, but today it's forgotten about me and asking if I want to set up Analytics AGAIN.

Maybe Google's broken?

Is Shopsite going to get with the Google program and support the new code in the future?
loren_d_c
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Post by loren_d_c »

"Maybe Google's broken?"

If this is something that is occurring on Google's site, then yes, that would be that case. But it's not broken for everyone, my Google Analytics account is working just fine.

"Is Shopsite going to get with the Google program and support the new code in the future?"

Probably.

-Loren
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