Some product links quit working after upgrade

General ShopSite user discussion

Some product links quit working after upgrade

Postby FlaGatorMan » Tue May 13, 2008 9:48 am

We had our host upgrade us from 8.2 to 9.0.3.1 and some of the product links quite working. There were no additional changes to the site after the upgrade so Im comfused on what the issue could be.
Any help is appreciated.
Thanks,
Gator
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Postby loren_d_c » Tue May 13, 2008 10:11 am

'quit working' is a pretty generic description of a problem. What are the specific symptoms? And example URLs to your pages where these product links are located would be helpful. Also, if you are hosted with a ShopSite reseller, you should report this issue to their technical support department.

-Loren
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Postby FlaGatorMan » Tue May 13, 2008 10:16 am

I suppose 'quit working' is pretty generic. Here is the link to our home page. Click on any of the products and its pretty much a dead link. It does not seem to go on to the more info page of the product.

http://www.bigbooksandgifts.com

if you move thru the site there are links that actually do work so I cant see what the issue really is. All we did is get our hosting site to upgrade.

Gator
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Postby loren_d_c » Tue May 13, 2008 10:36 am

There is Google Analytics javascript code duplicated in this page's source 3 times. One of them is probably what ShopSite has placed there because you enabled the Google Analytics feature in Merchandising -> Google -> Analytics. If you are going to have ShopSite's Google Analytics feature turned on, you should remove any other Google Analytics code you may have placed on your ShopSite-generated pages. Or if you want to use your manually-placed Google Analytics code, turn off the ShopSite Google Analytics feature in Merchandising -> Google -> Analytics (regenerate the ShopSite store pages after doing this).

-Loren
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Postby FlaGatorMan » Tue May 13, 2008 10:42 am

Thanks Loren_d_c !!!!! That was the problem. Seems to be working just fine !
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