Anyone have problems w/ Safari?

General ShopSite user discussion

Anyone have problems w/ Safari?

Postby beley » Wed Apr 02, 2008 5:46 am

I use Safari as my main browser (Firefox is dreadfully slow on my Mac) and it works great except when I try to do a product upload.

When I do a product upload it gives me a prompt to download the dbupload.cgi file. Has anyone else had a problem with Safari?
Brandon Eley
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Postby loren_d_c » Wed Apr 02, 2008 5:57 am

What exact version of ShopSite, and what exact version of Safari are you using?

-Loren
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Postby beley » Wed Apr 02, 2008 5:58 am

Safari 3.1, ShopSite 8.3.1
Brandon Eley
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beley
 
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Postby loren_d_c » Wed Apr 02, 2008 6:07 am

Safari made changes to their file upload header boundaries in their v3 version, a change was made to address this in ShopSite v9.0.2, see the ShopSite Knowledgebase article at:

http://support.shopsite.com/kbase/view_answer.php?questionID=S5526

which says:

* fixes an upload issue with the Safari v3x web browser caused by Safari's changes to the length of their MIME-encoded boundary marker. This Safari v3x browser change affected any file uploads to ShopSite including Image Upload, Database Upload, Digital Download file uploads, custom template file uploads, etc.


So you can either go back to a pre-v3 version of Safari, or upgrade your ShopSite to v9.0.2 or newer, or use a different browser such as Firefox or (gag) Internet Explorer when you are going to be uploading files through ShopSite.

-Loren
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Postby beley » Wed Apr 02, 2008 6:19 am

I've urged them to upgrade to ver. 9 for other reasons. It's not that big a deal to open Firefox.

Thanks
Brandon Eley
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beley
 
Posts: 111
Joined: Sun Aug 06, 2006 10:05 am
Location: LaGrange, GA


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