Send Key

General ShopSite user discussion

Send Key

Postby kiawah » Mon Jan 14, 2008 2:37 pm

Does anyone know how to change the send key configurations to allow us to send a client a new key (for downloadable products)even if it the purchase was several months back. In previous versions we were able to send a key even old purchases now there seems to be a time limitation which is fairly short. Thanks for your help.
kiawah
 
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Postby Jim » Mon Jan 14, 2008 2:56 pm

If you can't send it from the orders screen you should be able to send it from the Commerce Setup > Digital Downloads screen by selecting the file and clicking Send Keys. That should allow you to fill in the email address where you want to send the keys.
Jim
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