Search page layout - can't save

General ShopSite user discussion

Search page layout - can't save

Postby a1v » Tue Aug 14, 2007 3:32 pm

Hello
Hope somebody can help me out...
My Search Page Layout - page doesn't have a Save Changes -button.
Therefore making it impossible to change the settings.
How do I fix this?

Thanks in advance
Ei tullut mitaan mieleen...
a1v
 
Posts: 5
Joined: Tue Aug 14, 2007 3:26 pm
Location: Oregon

Postby loren_d_c » Thu Aug 16, 2007 8:12 am

Sounds like one of the settings files (most likely sbdata.aa) in your ShopSite Data Directory may have been corrupted (which can happen if you try to make some settings changes while your hosting account is out of available disk space). Check with your hosting provider to see if they can retrieve a backup of this file for you from their system backups.

-Loren
loren_d_c
 
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
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Postby a1v » Fri Aug 17, 2007 10:43 am

Thanks,
I'll check with them...I also have an older back up on my local machine.
Could I just throw it there myself? What would it be under if I can?
a1v
 
Posts: 5
Joined: Tue Aug 14, 2007 3:26 pm
Location: Oregon

Postby loren_d_c » Fri Aug 17, 2007 11:06 am

In the Preferences -> Hosting Service menu of your ShopSite the Data Directory path is listed at the bottom in the 'Hosting Service Configuration' section.

-Loren
loren_d_c
 
Posts: 2572
Joined: Fri Aug 04, 2006 12:02 pm
Location: Anywhere

Problem solved

Postby a1v » Fri Aug 17, 2007 11:17 am

Perfect, I found the sbdata.aa file from my back up and that fixed it.
Thanks again
Ei tullut mitaan mieleen...
a1v
 
Posts: 5
Joined: Tue Aug 14, 2007 3:26 pm
Location: Oregon


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