ShopSite Forums

Hi Folks

We are using ShopSite® Pro 14.0 sp2, Editorial theme.

On iPhones, when the screen is first loaded the navigation is a drop down not the pancake bars as it show on ever screen after the first. If the user clicks on the navigation the drop down overlays the main dropdown and is very hard to ...

Thank you Lauren. As always, your help and professionalism is truly appreciated. As a follow up question, when it comes to the best responsive theme for an eCommerce site, (best means less bugs), do you have a favorite?

I have searched and searched both the ShopSite help pages and this forum and either I'm search challenged or the information I am looking for is not online. We are testing changing our theme from Familiar (old) to Editorial (newest). The newer versions of ShopSite has two fields in the layout ...

Thanks, Loren.

I figured I missed something.

I will admit I'm confused.

Gourmetdelights wrote: "Running ShopSite® Pro 14.0 r3.5 hosted by Lexiconn"

I also use Lexiconn to host our ShopSite pro site. They, and ShopSite, say the latest release is R14.0 sp2. I don't understand how Gourmetdelights runs 14.0 R3.5 when there is no mention of it ...

I also ran across this error and wonder if the fix is available or in the wings? Can somebody update us on this?

Since Wordpress switched their default editor in v5.x, the 'Classic Editor Plugin' is required. In Wordpress Go to Settings > Writing and change "Default editor for all users" to Classic.
David, thanks for that tip. I will try it.
I also found that the "Order Button's" under Merchandising appears ...

Hi Folks,

We have installed the ShopSite WordPress plugin and it does not appear to be working correctly.
It is WordPress 5.3.1 with PHP 7.4. It says it has not been tested with this version of WordPress. It installed with no problems, I connected it to our ShopSite store and it tested the ...

Hi Folks,

Just an FYI. I was looking into an issue with Google flagging our reviews page as not mobile friendly. I found that the default page template is the issue.

This is quoted from the help text: "Select which template to use for the layout of the reviews page. Defaults to "rv_ReviewsDefault ...

Since nobody in ShopSite replied, I asked my ISP, Lexiconn, for help. (They are good!) Here is what they came up with:
The "Search Keywords" field on the Products > Edit Product Information screen of the ShopSite back office is a comma-separated list of additional keywords that can be used when ...

I'm trying to solve a problem where words in our product description do not make it to the index word list and hence are not found when we search our site for these words.

We are running ShopSite® Pro 14.0 r2.1 with the familar theme. We have some custom modifications, but none of them should ...

Does anybody the time frame on when this ruling needs to be implemented?

Wondering if anybody has an update on this post? Lexiconn emailed me and they were looking into it, but the last I heard, they thought it was an ShopSite issue.

Hi folks,

We run ShopSite® Pro 12 sp3 r4. We have the shipping configured to use UPS, USPS and a custom addon (from Lexiconn). We have selected the option that if a shipping rate can not be calculated to Notify shopper to contact the merchant.

The other day we had an order come in that has an ...

Sorry, I met to include that we run the 'Familar' theme and ShopSite® Pro 12 sp3 r4