ShopSite Forums

There is also this tutorial for gtag integration with ShopSite:

http://support.lexiconn.com/news/forums/topic/google-global-site-tag-gtag-js-integration-with-shopsite/

Rob

Always feel free to reach out to us at LexiConn directly if you have any questions about your store. This was a setting in our wholesale module which we have updated for you. It should be all set now.

Rob

This is likely due to running on a 64 bit OS, but not having support for 32-bit executables. Have your web host install "glibc.i686": See also:
https://stackoverflow.com/questions/8328250/centos-64-bit-bad-elf-interpreter

Hello,

ShopSite has a knowledgebase article about how to do this:

http://support.shopsite.com/KBase/questions/2587/

Your web host should be able to help as well.

Rob

Is it always the same number of orders? Or is it around the same? If it's not exact, your web host may be limiting the CPU and/or memory used to download the data.

Another option is to try it in a different browser like Firefox or Chrome, to rule out your browser terminating the connection. Do you ...

In ShopSite, go to:

Images -> Configure

and set the "JPEG image compression quality" to 75 in the "Image Defaults" section. If it's set to 0, you will see severe issues as this is the maximum compression value. From the help docs:
----
You can control how much compression to use when converting ...

That is a custom one for our Order Status module. If you want to replace that with the ShopSite's built-in tracking, you would change the template to:
Sleek-cr.sst

Rob

Double check that you are not using a custom Customer Registration template under:
Commerce Setup -> Customer Registration -> Configure

If you choose a stock template, it should have built-in support for displaying tracking information, but only *if* the customer was logged in when they placed the ...

Debbie,

Yes, you should go through ShopSite for the upgrade if your host is not a ShopSite partner. I don't understand how they cannot install the 32-bit compatibility OS rpm to solve these issues easily.

Rob

Debbie,

ShopSite does have a 64-bit version of the software, so this may be something you wold want to upgrade to in order to work with this host. The solution they put in place looks to be a workaround / temporary solution.

Per talking with us, just drop us an email at sales@lexiconn.com, you can ...

Debbie,

Sounds like your host does not understand what a compatibility library is. This is a standard OS rpm (named glibc.i686) that loads 32-bit support into a 64-bit OS. This is standard practice for most servers to allow 32-bit programs to run. There are no security issues with doing this ...

Debbie,

Ask your host to install the 32 bit compatibility libraries, glibc.i686. This should fix the issue and have the proper 32-bit libraries available for ShopSite to use.

Yes, you could have your ShopSite store with a host like us, LexiConn, and keep your main website where it's at currently ...

Did you recently add any server side caching rules to your .htaccess file? We've seen default caching rules that set a cache on all files cause issues such as this in the past.

Rob

Your ShopSite cart page is not actually an SSL page. It is set up currently to not use https:// in the URL. Only the checkout is set to be secure. Your catalog page has the form action set to https;://, which will cause this security warning to appear.

Two options:

1. Change the action call on ...

Moving a ShopSite store can be a seamless process, but care must be taken with regard to permissions, file paths, symlinks, SSL URL updated in config files and template files, etc...

ShopSite has a general overview at:
http://www.shopsite.com/help/12.1/en-US/install/moving.intro.html

Make sure you ...