Search found 317 matches

by ShopSite David
Wed Nov 20, 2024 11:18 am
Forum: User Forum
Topic: Topo Customers not working
Replies: 1
Views: 18781

Re: Topo Customers not working

You have found a bug and we have a solution for next v15 update.

Thanks,
D.
by ShopSite David
Wed Jun 26, 2024 2:02 pm
Forum: User Forum
Topic: Paypal and NoFraud not communicating properly
Replies: 1
Views: 24513

Re: Paypal and NoFraud not communicating properly

We are sorry you have encountered a problem using ShopSite, NoFraud, and PayPal Commerce with Authorize and Capture (Sale). This is a new API integration between NoFraud and ShopSite. NoFraud retired the old interface that we were using. Hopefully, the Authorize first method and then Capture later ...
by ShopSite David
Thu May 30, 2024 9:14 am
Forum: ShopSite Announcements
Topic: UPS Requiring OAUTH 2.0 Available in v15
Replies: 0
Views: 105221

UPS Requiring OAUTH 2.0 Available in v15

Starting August 5th, UPS will mandate OAUTH 2.0 authentication to obtain real-time shipping quotes through its APIs. ShopSite v15 now includes this support. If your system runs on ShopSite v14 or an older version and utilizes ShopSite's UPS integration, an upgrade to v15 is necessary to ensure ...
by ShopSite David
Wed May 22, 2024 9:56 am
Forum: ShopSite Announcements
Topic: ShopSite 15 Has Been Released
Replies: 0
Views: 17313

ShopSite 15 Has Been Released

ShopSite version 15.0 is now available. This release includes any previous patches and bug fixes as well as new features.

Some of the new features in this release include:
Fulfillment Notifications
Product Custom Fields
Two-factor Authentication (2FA)
New UPS API Integration
New NoFraud API ...
by ShopSite David
Wed Apr 24, 2024 1:19 pm
Forum: ShopSite Announcements
Topic: TYPE-IN CAPTCHA Preventing Orders
Replies: 0
Views: 17482

TYPE-IN CAPTCHA Preventing Orders

TYPE-IN is a 3rd-party CAPTCHA (prove you are not a robot) by Solvemedia that is no longer in service. If activated in a store, instead of displaying an image or phrase for a shopper to select, it will error out and prevent the shopper from checking out. In addition, if used in Customer Registration ...
by ShopSite David
Mon Feb 12, 2024 11:59 am
Forum: User Forum
Topic: Wordpress Plugin No Longer?
Replies: 1
Views: 41876

Re: Wordpress Plugin No Longer?

You are correct that there appears to be a problem with the Chrome browser. We have tried it in Firefox and it is working. We will look into it.
by ShopSite David
Tue Jan 30, 2024 3:32 pm
Forum: User Forum
Topic: Need help setting up Shipping in Google Shopping Feed
Replies: 1
Views: 34347

Re: Need help setting up Shipping in Google Shopping Feed

Unless you have fixed shipping costs it will be impossible to know the cost for each shopper. Typically, the shipping will depend on the shopper's address, where the product is being shipped from, and the number of products in the cart.
by ShopSite David
Wed Jul 12, 2023 2:09 pm
Forum: ShopSite Announcements
Topic: ShopSite 14.0 sp3 r5 Maintenance Release
Replies: 0
Views: 96340

ShopSite 14.0 sp3 r5 Maintenance Release

ShopSite version 14.0 Service Pack 3 (sp3) release 5 (r5) is now available. This maintenance release includes any previous patches and bug fixes as well as some enhancements.

Some of the improvements in this release include:
• support for the new USPS Ground Advantage shipping method.
• PHP v7 and ...
by ShopSite David
Mon Apr 03, 2023 11:48 am
Forum: User Forum
Topic: Sending and Using the Dkey value for Order Download
Replies: 1
Views: 40570

Re: Sending and Using the Dkey value for Order Download

The doc has been updated to clarify the dkey value we recommend using is with base64 encoding. Also, the oauth_php.zip file has been updated to use base64 encoding. For future reference here's what our tech wrote in an email to you:

Using PHP. I took the merchant key file (that works to unlock ...
by ShopSite David
Thu Mar 30, 2023 11:00 am
Forum: User Forum
Topic: Taxjar and Tax Exempt
Replies: 2
Views: 45465

Re: Taxjar and Tax Exempt

It depends on what you mean by "properly handles tax-exempt".

In ShopSite there is an option to mark a particular product as non-taxable. Tax will not be charged for these items.

In the Pro version, there is also an option for a registered customer to be listed as tax-exempt by the merchant. If ...
by ShopSite David
Wed Aug 24, 2022 10:10 am
Forum: ShopSite Announcements
Topic: ShopSite 14.0 sp3 r4 Maintenance Release
Replies: 0
Views: 52358

ShopSite 14.0 sp3 r4 Maintenance Release

ShopSite version 14.0 Service Pack 3 (sp3) release 4 (r4) is now available. This maintenance release includes any previous patches and bug fixes as well as some enhancements.

Some of the improvements in this release include:
• updates the TaxJar integration to send their latest x-api-version "2022 ...
by ShopSite David
Wed Aug 03, 2022 11:54 am
Forum: User Forum
Topic: Taxjar API updates coming .. shopsite ready?
Replies: 3
Views: 57644

Re: Taxjar API updates coming .. shopsite ready?

We don’t anticipate any problem when TaxJar updates their API. We have made the change which is to pass their new API version when we communicate with TaxJar. We had to also do this last year when they changed version strings in January of 2021. Stores without the 2021 change continue to function ...
by ShopSite David
Fri Jun 03, 2022 4:58 pm
Forum: User Forum
Topic: Colorado retail fee
Replies: 3
Views: 57990

Re: Colorado retail fee

We are waiting to hear back from the AvaTax folks to see if they handle it in their system. But there is a way in ShopSite Pro with some JavaScript to do it if you are using a real-time shipper like USPS, UPS, etc. where the zip code is displayed on the shopping cart screen.

In Commerce > order ...
by ShopSite David
Fri May 06, 2022 3:58 pm
Forum: User Forum
Topic: Venmo
Replies: 3
Views: 52295

Re: Venmo

Yes, we have done the work to implement Venmo with their latest API. Unfortunately, they need to modify the API so we can recalculate shipping once they send us the shopper's address. Currently, this is not a feature of their API (unlike PayPal and other payment services). In the last update from ...
by ShopSite David
Tue Nov 16, 2021 12:13 pm
Forum: ShopSite Announcements
Topic: ShopSite 14.0 sp3 r2 Maintenance Release
Replies: 0
Views: 35901

ShopSite 14.0 sp3 r2 Maintenance Release

ShopSite version 14.0 Service Pack 3 (sp3) release 2 (r2) is now available. This maintenance release includes any previous patches and bug fixes as well as some enhancements.

Some of the improvements in this release include:
• updates the Mailchimp and Constant Contact integrations to use those ...