Search found 28 matches

by artattack
Fri May 01, 2009 2:07 am
Forum: User Forum
Topic: symbolic link deletion.
Replies: 2
Views: 3770

Thank you Jim.

I had to ask our host to remove them for me.

Arthur.
by artattack
Tue Apr 28, 2009 6:59 am
Forum: User Forum
Topic: symbolic link deletion.
Replies: 2
Views: 3770

symbolic link deletion.

Hi.

I wonder if someone could tell me how to delete the symbolic links and folders that contain them.

Normal ftp does not do the trick.

I have tried to find out but have had no luck.

Arthur.
by artattack
Thu Apr 09, 2009 11:49 am
Forum: User Forum
Topic: html editor will not open following site re-install
Replies: 7
Views: 9775

Thanks Loren.

I have deleted all the existing files that I could ( I could not delete the `LINK`files/folders) and re-installed again from scratch, creating new directories.

The editor is now working.

I suspect some of the old folders and links within those folders must have been causing a ...
by artattack
Wed Apr 08, 2009 4:59 am
Forum: User Forum
Topic: html editor will not open following site re-install
Replies: 7
Views: 9775

Files missing

Just an update.

I compared the cgi SS folder with our other sites, and these files are missing in the SS folder of the site that is causing a prolem.

anchor_position.js
color_picker.js
date_picker.js
libpfro_so LINK
pemcheck.errors
progress_bar.js
VERSION

Arthur.
by artattack
Wed Apr 08, 2009 3:39 am
Forum: User Forum
Topic: html editor will not open following site re-install
Replies: 7
Views: 9775

html editor will not open following site re-install

Hi.

I have had to reinstall a site but the html editor has stopped working.

(The installation program did warn me that the site already existed and that I would loose it)

I had to change the install paths to the CGI`s for the re-install and wonder if that has something to do with it.

Everything ...
by artattack
Fri Apr 03, 2009 1:54 am
Forum: User Forum
Topic: shipping matrix copy from one site to another?
Replies: 2
Views: 4037

Thanks Loren.

I will give that a go.

Arthur.
by artattack
Thu Apr 02, 2009 8:30 am
Forum: User Forum
Topic: shipping matrix copy from one site to another?
Replies: 2
Views: 4037

shipping matrix copy from one site to another?

We currently have 4 sites running and would like to copy the shipping matrix from one site to another.

The reason being there are 8 columns and 40 rows and it would be great if I could download that table and copy to another site.

Is it accessible?

Arthur.
by artattack
Mon Mar 23, 2009 2:51 am
Forum: User Forum
Topic: Payment Processing error with maestro card causing havoc
Replies: 2
Views: 4058

Just an update if anyone else hits this issue.

A patch was made available that fixed this issue for us.

Thanks Jim.

I am not sure yet if it is available as a general patch for all users.

Arthur.
by artattack
Fri Mar 20, 2009 9:25 am
Forum: User Forum
Topic: Payment Processing error with maestro card causing havoc
Replies: 2
Views: 4058

I have dropped a line to support about this.

I think this may be a bit beyond the forum.

Arthur.
by artattack
Fri Mar 20, 2009 2:44 am
Forum: User Forum
Topic: Payment Processing error with maestro card causing havoc
Replies: 2
Views: 4058

Payment Processing error with maestro card causing havoc

Hi.

I have just upgraded to V10 so that we can take UK Maestro cards and it is causing havoc.

For some reason even though the customer selects Meastro from the drop down box, Mastercard is being sent to Protx our payment processor.

I have spoken to Protx and I tried to pay for a product using my ...
by artattack
Wed Feb 18, 2009 2:56 am
Forum: User Forum
Topic: Mail Order Manger and V10 upgrade
Replies: 6
Views: 10006

Thanks Jim

I will investigate the Demo option first, not sure if I can link this though with the shopsite/MOM e-commerce setup.
ftp / servers setup etc
Arthur.
by artattack
Tue Feb 17, 2009 5:31 am
Forum: User Forum
Topic: Mail Order Manger and V10 upgrade
Replies: 6
Views: 10006

Mail Order Manger and V10 upgrade

Hi.

Before we upgrade from 9 to 10 is anyone aware of any issues that would affect the MOM Shopsite e-commerce module and the synchronization that module performs.

From Dydacomp I have this reply to my question.

Unless ShopSite 10 has new required fields or changed the names of its fields, it ...
by artattack
Fri Jun 20, 2008 1:46 am
Forum: User Forum
Topic: Protx Live Service Upgrade 29th June 2008
Replies: 2
Views: 4378

Thanks Jim

I did check that out, but did not wish to find out later that somewhere it was hard coded in, and our cart would fail when they change the IPs.

Much appreciated.

Arthur.
by artattack
Thu Jun 19, 2008 6:21 am
Forum: User Forum
Topic: Protx Live Service Upgrade 29th June 2008
Replies: 2
Views: 4378

Protx Live Service Upgrade 29th June 2008

Hi.

Protx is upgrading June 29th, and just need to check that the IP address is not hard coded into shopsite.

This is from the Protx site.


How do the changed IP addresses affect users of shopping carts?

As long as your shopping cart software has not hard-coded IP addresses into the code, you ...
by artattack
Thu Feb 28, 2008 4:07 am
Forum: User Forum
Topic: Orders time stamp.
Replies: 2
Views: 4638

Thank you Jim.

I have contacted our hosts and they have corrected the time on our server.

Arthur.